Empathy is what separates great engineers from code monkeys.
Being non-empathetic is actually costing you opportunities and career growth. Let me elaborate…
Remember, your job is to solve a problem, not just write code. You are not a code monkey who just hammers the keyboard. You are on a journey to build something that millions use, and for that, you have to
- build a great product
- operate effectively at your workplace
By thinking deeply about user experience and product flow, you can design your system better, plan future features, and keep your code extensible. Moreover,
- you ask the right questions during discussions
- you think of edge cases that others might miss
- your code stays flexible in the right places
- you can push back on bad designs with better justifications
When you understand how people actually use software, you build flexible systems instead of rigid solutions that break with the first change request.
Too many engineers skip this because it feels like “extra work” - but it’s the work that makes all the difference.
Beyond product thinking, if you are empathetic, you communicate better with peers, product managers, designers, and stakeholders. By being a great operator, you improve your reputation and build trust, leading to more impactful work.
The most impactful projects aren’t given to the smartest engineer, but to the one who shows they care enough to deliver real value, every time.